Sun Palace is a single-platform online casino that features a full assortment of RTG games, up to 200 in total. Pokies and table games are not the only entertainment options available here – players are offered a comprehensive package of regular promotions, starting at a handshake bonus set, to weekly rewards to season bonuses. There are two convenient channels to contact casino agents: electronic mail and live chat. The reviewed online casino has two modes of access, both being of equally high quality, namely, instant browser play and an application that needs to be downloaded to a computer.
Design-wise, the online casino has a somewhat dated appearance with simplistic graphics, basic architecture and relatively simple user interfaces. When clicking the Instant Play button, the casino will open a standard RTG software platform that displays its full game content and promotions effective at the time. The FAQ page is present but it contains very little information on possible issues that a user can face. Anyway, customer care reps tend to respond quickly and are really helpful.
Banking options in Sun Palace
The internal casino currency is US dollars. Australian players are allowed to deposit AUD, bitcoins and other currencies but they will be automatically converted to USD for betting, bonuses wagering and other purposes. An AU player is entitled to transfer money to the casino through Visa ($20), MasterCard ($20) and Bitcoin ($5). The figures displayed in brackets determine the min acceptable deposit amount. No fees are imposed by the casino for deposited money.
The casino reserves the right to ask for documentation before releasing player’s winnings – anyway, this is a standard rule implemented by all legal and licensed casinos. Withdrawal methods for Australian users include checks via regular mail or courier (max $400 and $2500 per transaction, respectively), ACH direct deposit (max $1250) and bitcoins (max $5000 in BTC equivalent). None of the above requires fees to be charged by Sun Palace. Max cashouts are not uniform, they depend directly on the player’s VIP status and range between $2000 (VIP Level 1) to $5000 (top VIP level) per week.
Sun Palace mobile casino
The RTG casino software is widely thought to be of superb quality when accessed on a mobile device. With over 100 HTML5 pokies, and counting, everyone will get enough entertainment opportunities which are complemented by fun and friendly bonuses, a posh VIP scheme and knowledgeable Help Center agents. There is no dedicated app for mobile devices and everything is easily accessible through a regular web browser. It will take about a minute for first-timers to sign up in the mobile casino.
Video pokies in Sun Palace
There are some 130 pokies in the online casino, all created by Realtime Gaming. When inside the lobby, a player can choose to display all pokies (the default view) or pick any of the options, namely, 6-Reel, 5-Reel, 3-Reel, Progressives and some others. If to hover a mouse over any pokie icon, an AU player will see an information button on that pokie and clicking it will reveal some details about it. Information includes Volatility level (low, medium, etc.), theme, the number of win lines, availability of wilds, scatters, other features and a progressive jackpot.
Pokies released by RTG are usually simple with just a few bonus symbols and features in each. Most pokies in the list have 20, 25, 30 or 50 paylines. Sure, there are many exceptions, for example, about 15 pokies (Asgard, Sweet 16, Pig Winner, etc.) are based on a no-payline concept in which like symbols are counted towards combinations in any place on adjacent reels.
As a rule, a typical RTG pokie has a wild, a scatter, free spins and one second-screen feature. For example, a food-themed Small Fortune has 25 lines, a non-paying wild, a payable scatter and free spins. T-Rex II is a high-volatility pokie with 25 lines, a x2 wild multiplier, Terror Wilds, a scatter and 10, 20 or 100 free spins. Some pokies in the RTG suite have many built-in features that are both fun and generous, e.g. The Elf Wars has 50 lines, two wild icons, two scatters, Respins, an eye-catching Christmas-themed Santa Strikes Back and Rudolph’s Rampage feature with big cash prizes.
To summarize the collection of regular non-progressive pokies, they are well-balanced enough to cater to almost everyone. Graphic-wise – they are totally ok. The same can refer to bonus features. In fact, special symbols and bonuses are not numerous but they are not what one would call monotonous or humdrum. All games have an Autoplay mode, Help page and other settings that increase comfort and convenience for players.
Progressive pokies in Sun Palace
Not all progressives are created equal. Some hold million-dollar worth values, while others are hit as soon as they reach $5000 or so. RTG pokies are predominantly of the latter type. Moreover, they are extremely numerous. About every third game in the RTG catalogue falls under the group of progressive pokies. To stand in with the chance of winning a progressive, a player should take the following steps: enter a progressive pokie, bet any amount of real money, keep on spinning and just wait. RTG progressives are random and awarded at the completion of any paid spin but in some situations, a jackpot is triggered at the end of a bonus game. Furthermore, a pokie may have 2, 3 and even 4 progressives at a time. The most trendy and interesting titles of this kind are Eagle Shadow Fist, Fantasy Mission Force and Plentiful Treasure.
Feature Guarantee pokies
Governed by whims of a random number generator, a pokie can activate a bonus game anytime but some players find it irritating when they have to spin many hundreds of times without seeing a bonus. Some RTG pokies (Aztec’s Treasure, Hairway to Heaven, Polar Explorer) have a built-in Feature Guarantee mechanic that eliminates that shortage and informs a player when a bonus feature is about to get triggered. A player can see a Feature Guarantee meter on the game screen, which counts down the number of remaining spins until the bonus starts. A user can also try to trigger that bonus preliminarily by playing a kind of roulette – the fewer spins are left, the higher are chances to initiate the bonus. Anyway, availability of the Feature Guarantee concept in some pokies adds an element of predictability to the gaming process, which many players appreciate highly.
Table games in Sun Palace
For some reason, French roulette is absent in the collection. All left for roulette fans to play is European and American tables. Blackjack fans are into luck in Sun Palace as the venue features almost 10 different tables including European blackjack and Pontoon. Some games have optional side bets that add fun and increase potential payouts, for example, Match Play 21 and Blackjack + Perfect Pairs. In addition, baccarat, instant lotteries and a handful of other card & table games are waiting for eager gamblers of Australia.
Bonus program in Sun Palace
New players are encouraged to claim any and all of these bonuses:
- 400% deposit bonus
- 150% deposit bonus up to $7000 and/or
- $20 free chip plus 20 free spins.
All of the above have unique coupon codes that should be entered when asked. Each bonus in the welcome package is valid on depositing at least $25. Coupon codes should be redeemed prior to placing any deposit.
Sun Palace offers one different bonus for each day: a 200% Monday reload, free spins and extra chips on Thursday, cashback with no playthrough requirement and others.